FAQs

FAQ 

How many days do I need to wait after I place the order?

Within 48hrs your package should arrive. 

Is there a warranty on your machines?

Yes we have a 12 month warranty on all air filler machines

Are you open on Sundays? If so what times?

10 am–3 pm on Sunday's. Excluding bank holidays.

Can we buy a mixed pack of 100 mail bags?

No, they are all pre-packed in 100's.

If I  order today, can I get same day delivery?

If it is within 10 miles of our location, we have availability within our driver's schedule and it is close by to other consignments there is a possibility we can make an exception and deliver the stock 

I need a box, but I only need one or two pieces only. What can you do?

In store we offer free samples on our smaller boxes and you can purchase singular samples in our larger boxes.

How can I receive free delivery?

Yes we offer free shipping on all orders above £100 before VAT within UK mainland and on all orders above £120 before VAT within Scotland (except Scottish Highlands). Please note this only applies exclusively to online prices.

Are your prices cheaper online or in store?

In store because there is no delivery charge , but prices can always be negotiated based on quantity with our team.

Can we pay cash and pay no VAT?

You can pay cash in store but VAT is still included.

Do you sell stationary items? For example, Price-guns, pens, markers?

Yes we do, we offer notepads, paper, pens, knives, tape dispensers and more!

Do you sell custom packaging?

We offer bespoke products including boxes, mail bags and tapes. Everything regarding bespoke services should be discussed with someone on our team.

Do I need to have a business to buy with you?

 No we take walk in visits from anyone no matter if you are a one-off buyer for personal use, small or start up businesses or large businesses looking for alternative packaging. We offer to everyone.