How long will my order take to arrive?
Orders received before 12pm on Friday will be dispatched on the same day for delivery on the following Monday or Tuesday. Orders received after 12pm on Friday will be dispatched on the following Monday, again using a 1-2 working days delivery service.
For any orders received on Monday to Thursday before 12pm, it will be dispatched on the same day for delivery on the following 1-2 working day depending on what shipping option you chose.
Please note that weekends, public and bank holidays are not considered to be working days.
Additionally services maybe affected during public and bank holidays.
There might be potential delays due to a high volume of orders or postal service problems that are outside of our control.
SR Mailing strive to ensure that the courier(s) we use provide a fast and reliable shipping service for our customers. Our delivery time is generally achievable in most situations. However, on the odd occasion orders arrive later than expected due to external factors, please do not hesitate to contact us. We will do our best to resolve the situation.
Where do you ship to?
We ship to mainland UK, Northern Ireland, Ireland, Scotland and parts of Europe. Please note shipping fees may vary including extra carriage charges for addresses outside mainland UK.
The following destinations are considered as outside mainland UK: Scottish Highlands, Northern Ireland, Southern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles.
Do you offer free shipping?
Yes we offer free shipping on all orders above £100 before VAT within UK mainland and on all orders above £120 before VAT within Scotland (except Scottish Highlands). Please note this only applies exclusively to online prices.
How is shipping determined?
Shipping is determined by two factors.
1) The weight and size of your parcel.
2) The number of parcels required to dispatch all the goods.
Do you deliver locally?
If you are within the Manchester area, we are happy to deliver on orders above £400 before VAT. Please contact us for more information on 01618391374.
Alternatively contact us via email: email@example.com
Can we pick our stock up from your showroom?
We welcome clients to pick their goods from our showroom. Please contact us for more information on 01618391374 or contact us via email: firstname.lastname@example.org.
You can skip the shipping fees with free local pickup at our wholesale store. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 to 4 business hours. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 9:30-18:00 on Mon-Friday. Please have your order confirmation email with you when you come.